Pet Sitting Policies

Booking & Payment

All bookings must be confirmed in advance.
We recommend submitting booking requests and inquiries at least 2 months in advance. The sooner you reach out, the better, especially during holidays, peak seasons, and other busy periods.
If you find yourself in a bind and need last-minute care, feel free to reach out to see if there's availability.
A deposit may be required for extended overnight or constant care visits that last several hours.
Payment is accepted via Zelle, Cash, Apple Pay, Venmo and more to come.

A meet & greet is required before all canine visits.
Feline visits are more flexible, and detailed written care instructions are typically sufficient.
Pets must be disclosed honestly, including behavior concerns, medical needs, and routines.
I reserve the right to decline bookings if a pet’s needs exceed what I can safely provide.

Cancellations made 14 days or more before the booking will receive a full refund of any prepaid amount.
Cancellations made within 14 days of the booking may forfeit the deposit. However, your deposit may be applied to a future visit.
Same-day cancellations or no-shows are non-refundable.
Rescheduling is subject to availability, but I will always do my best to make you and your pet a priority.

You will receive updates shortly after I arrive at your home and again as soon as I complete your pet’s visit.
For longer stays, you will also receive at least one midday photo and text update, if not more, throughout my stay.
While I strive to provide timely updates, please know that my priority is hands-on care for your pets.

Clients must disclose all medical conditions, medications, allergies, and behavioral issues.
All pets must be current on their rabies vaccination, unless a veterinarian specifies otherwise.
In the event of illness or injury, I will make reasonable efforts to contact you.
If I cannot reach you during a life-threatening emergency, I am authorized to seek veterinary care as needed. (This will be discussed with you prior to booking.)

Aggressive behavior and tendencies toward people or other animals must be disclosed.

In severe weather or emergencies, visits may be adjusted for safety.
I will always prioritize your pet's care while using my best judgment in unsafe conditions.

While every effort is made to ensure safety, pet sitting involves inherent risks.
I am not liable for illness or damage caused by pets unless due to my own negligence.